1. OFFERS VARIETY OF SERVICES
Sales Retention Services (SRS) provides services that can be outsourced to manage customer call queries working 24/7 throughout the year via telephone, email or chat. We provide Inbound Services, Outbound Services, Virtual Assistants, Technical Support, Sales Verification, Professional services. You can actually outsource almost any task/job to SRS.
2. SKILLED WORKFORCE
We have highly qualified professionals with access to best practices and techniques from Team Leads to Quality Assurance to our agents. We follow a strict process for hiring people making sure we only hire the best. Most of our agents are veterans to the BPO industry who had previously worked with major American companies. Philippines’ number one spoken language is English and many are developing a neutral accent so your customers will never know your call center is located overseas.
You can contact our office in Sarasota, Florida for both onshore and offshore free demo.
3. FLEXIBILITY and RELIABILITY
We are immune to having last minute changes, so if there are things that need to be done earlier than what has been agreed on, we can certainly deliver results as we are trained to work under pressure. We have fully equipped back up servers in case of power outage or viruses. Our 24/7 in-house IT people are always available and we have two telecom providers which give us the best services.
The Philippine government has implemented the Data Privacy Act of 2012 or Republic Act 10173 to ensure all information is secured. Hence, all data generating businesses and agencies are bound by the law that protects clients or employees from all forms of information generated, be it private, personal, or sensitive. It will
SRS experts offer you a free demo and no-obligation quote providing you excellent service at an affordable price. Try our flexible but creative terms with the provision of top agents depending on your needs. We have at least a 6-month contract. That way, it’s easier for you to monitor your progress with us. We value relationships to our clients so we are also open to your terms.